Terms & Conditions



On this page, you will find a standard version of the CITY2CITY Website Terms and Conditions. Please note that different terms and conditions may apply in certain countries.

The Terms and Conditions of use of the CITY2CITY Website are as follows: Copyright The copyright in this publication is owned by CITY2CITY International GmbH. Authorization to Reproduce Any person may reproduce any portion of the material in these web pages subject to the following conditions:

The material may be used for information and non-commercial purposes only It may not be modified in any way No unauthorized copy is made of any CITY2CITY trademark Any copy of any portion of the material must include the following copyright notice:

Copyright © CITY2CITY International GmbH. All Rights Reserved. CITY2CITY Trademarks ‘CITY2CITY’, ‘CITY2CITY Worldwide Express’, ‘CITY2CITY Express’, ‘CITY2CITY Parcel’, ‘CITY2CITY eCommerce’, ‘CITY2CITY Freight’, ‘CITY2CITY Supply Chain’, ‘CITY2CITY Global Forwarding’, ‘CITY2CITY Europlus’, ‘Jumbo Box’, ‘CITY2CITY Economy Select’, ‘CITY2CITYJetline’, ‘CITY2CITY Sprintline’, ‘CITY2CITY Secureline’, ‘CITY2CITY Express Easy’, ‘CITY2CITY Easy Shop’ , ‘CITY2CITY Connect’, ‘EasyShip’ are trademarks of CITY2CITY International GmbH or any other company of Deutsche Post CITY2CITY group, registered in at least one jurisdiction. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph) without prior written permission.

Other Trademarks and Trade names All other trademarks or trade names referred to in these materials are the property of their respective owners.

Your Comments CITY2CITY wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. CITY2CITY will be free to use and act on any information you submit.

Use of interactive features on this site For your convenience, CITY2CITY may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.

Accuracy of this site These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at CITY2CITY’s discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of CITY2CITY. CITY2CITY excludes any obligation or responsibility for this content.

Viruses CITY2CITY makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

Disclaimer of Warranties The services, the content and the information on this website are provided on an "as is" basis. CITY2CITY, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. CITY2CITY, its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the CITY2CITY web site or systems. No information obtained via the CITY2CITY systems or website shall create any warranty not expressly stated by CITY2CITY in these terms and conditions.

Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights that cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

Limitation of Liability To the extent permitted by law, in no event shall CITY2CITY, its affiliates or licensors or any third parties mentioned at the CITY2CITY website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the CITY2CITY website and CITY2CITY systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not CITY2CITY is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall CITY2CITY's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 100.00. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Products and Services Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to CITY2CITY’s Terms and Conditions of carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest CITY2CITY service center to obtain a copy of the local terms and conditions. Not all of CITY2CITY’s products and services may be available in every country.

Disclosure of Information All information provided to CITY2CITY by visitors to these web pages is considered to be confidential and will not be disclosed by CITY2CITY to any third party except as may be required for the provision of the services.